WARNING REGARDING COVID-19

Policies purchased after 26 Mar 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19.

Scheduled Maintenance: Please note that the application service will be temporarily unavailable from 17 March 2024, 03:00am to 09:00am (HKT).

Pack your cares away when you travel with TravelCare.

Chubb TravelCare Protection Plan provides you with peace of mind whenever you travel.

Chubb Assistance

Need Help in an emergency? Call us 24 hours +852 3723 3030

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Claims and Policy Administration

Claims submissions and policy administration are made easy and convenient at Chubb. Simply proceed to our Chubb MyPolicies Portal to file your claim, view policy details or download policy documents anytime, anywhere.

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You may contact us via mail or telephone.

Chubb Insurance Hong Kong Limited

39/F, One Taikoo Place,
979 King's Road,
Quarry Bay, Hong Kong

Chubb Travel Insurance Customer Service

Monday to Friday from 9:00 am to 5:30 pm
(Closed on Saturday, Sunday and Public Holidays)

Tel: (852) 3191 6611

Fax: (852) 2519 3233

E-mail: Travel.HK@chubb.com

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.

Worldwide Office Locator

*Levy collected by the Insurance Authority will be imposed on relevant policy at the applicable rate. The payment received for such levy will be remitted to the Insurance Authority under the prescribed arrangement. For further information, please visit www.ia.org.hk/en/levy.

Chubb Insured

This policy is underwritten by Chubb Insurance Hong Kong Limited.

Full details of the terms, conditions and exclusions of this insurance are provided in the Policy Wording.